We always get a call back very quickly
“WaudWare really does provide 7×24 support. We have used their software for many years, and whenever there has been a problem, we always get a call back very quickly … even in the middle of the night. We are very happy with WaudWare and the Produce Inventory Control System (PICS) software and highly recommend them.”
Made everything seamless for our customers
“We purchased Produce Inventory Control System (PICS) software in 2009. Our old system had limited features and just couldn’t facilitate our growth and expansion opportunities. We were also looking for traceability, the capability to manage our production lines, and eventually wireless and/or touchscreen hardware technology to streamline our operations. What we like about PICS is that it handles our entire business operation (purchasing, inventory, selling, accounting, production, traceability, etc.), and provides custom reporting to fulfill our specific requirements. What made the “go live” so successful was that we immediately saw an improvement over the previous system. That, combined with the preparation we undertook, and the experienced, service-oriented WaudWare team on-site for the transition, made everything seamless for our customers.”
I love your Produce Inventory Control System
“I like the new A/R Receipts screen with date filter. Right now we are entering the amount of the cheque under description, however, the filter button makes it much easier, and avoids typing errors. I just want to mention that I love your Produce Inventory Control System (PICS) software product. PICS is amazing and I love learning all the new enhancements you make. You guys are all great!”
Best in service, knowledge and commitment
“I would strongly encourage anyone seeking to enhance their inventory tracking and accounting systems to offer WaudWare the opportunity to provide solutions. I am confident they will provide the best in service, knowledge and commitment to your particular requirements.”
Oversee all incoming and outgoing produce even more precisely
“Throughout the years Sarnia Produce has become the leading supplier of fresh fruits and vegetables in the Lambton County area. The company services numerous restaurants, stores, institutions, franchises, casinos and other related businesses in the area. It has achieved a customer base of over 400 accounts with more being added yearly. Truckloads of fresh produce arrive daily ensuring that our customers receive the best possible product with a huge selection to choose from. Our warehouse offers four climate controlled refrigerated coolers allowing optimum storage to maintain freshness. Inventory is constantly rotated and turned over while carefully being monitored by our expert staff. If it’s not fresh we won’t ship it out! We are currently incorporating new inventory software – Produce Inventory Control System (PICS) – created by WaudWare which is specifically designed for the produce industry. This will allow us to oversee all incoming and outgoing produce even more precisely.”
Critical member of our team
“In our produce wholesale distribution business, we require both systems and system support that are fast. WaudWare, as a critical member of our team, has been providing both of these needs for many years. We are delighted with their products and services, and recommend them very highly. We are very satisfied with the results!”
Patience and professionalism
“I have become quite comfortable and familiar with your [Produce Inventory Control System – PICS – software] program now and things are running smoothly. I would like to thank you both for your patience and professionalism. I look forward to the new year now that everything is in place.”
Response is fast
“Whenever we have a problem, or a new programming change that we want done in a hurry, WaudWare’s response is fast. We are very happy with their response time.”
Timely response to our problems
“Having gone through an absolute nightmare with Accpac and Epos, we cannot be happier with WaudWare. The entire installation process and training was extremely well done. We are also very happy with support and the timely response to our problems.”
Very happy with the software and the tech support
“North American Produce has been using Produce Inventory Control System (PICS) software from WaudWare since 2001. Steve Moffat (our controller) tells me that he is very happy with the software and the tech support. In my business, whenever we have trouble with a vendor, I get involved. Since I have never been actively involved with WaudWare, I believe they are doing a great job.”
