At WaudWare, our team blends technology know-how with deep roots in the fresh produce industry. From inventory and logistics to accounting and traceability, we’ve got decades of experience helping growers, distributors, and wholesalers succeed. More than software specialists, we’re produce people at heart—friendly, approachable, and committed to building lasting partnerships. When you work with us, you gain a team that cares about your business as much as you do.
The Technical Support Team at WaudWare is the best at supporting the products we sell – Produce Inventory Control System (PICS), and custom programming. PICS and related software support services include training, configuration, custom programming, installation, technical support.
Email: support@waudware.com.
Phone: 905.846.9737 Ext. 565
Brenda Waud
Administration
Brenda keeps the office running smoothly with an eye for detail and a heart for people. She’s the one who makes sure the little things never slip through the cracks. Outside of work, she enjoys tending to her garden and sharing home-grown meals with family.
Email: brenda.waud@waudware.com
F. Charles Waud
General Manager
With decades of leadership in produce software, Charles blends big-picture vision with hands-on know-how. Clients count on his steady guidance and deep industry insight. When he’s not focused on fresh produce solutions, you’ll often find him playing the drums, golfing, enjoying Lake Huron sunsets or watching his beloved Buffalo Sabres.
Email: f.charles.waud@waudware.com
Phone: 905.846.9737 Ext. 555
Tamar Granor
Consultant / Programmer
A problem-solver at heart, Tamar develops smart, reliable solutions that make complex processes simple. Known for bringing clarity to technical challenges, she also is a long-time community volunteer, having held office in a variety of organizations.
Email: tamar.granor@waudware.com
Debbie Grozier
Documentation, Support & Bookkeeping
Debbie ensures customers always have clear, helpful resources at their fingertips. Friendly, patient, and committed to making support stress-free, she balances her work life with a love of music and spending time with her family.
Email: debbie.grozier@waudwware.com
Phone: 905.846.9737 Ext. 563
Ingrid Nicholls
Technical Support
The go-to for quick answers and calm troubleshooting, Ingrid makes sure technology works the way it should—so customers can focus on produce. Away from the office, she enjoys long summer walks at the cottage, jigsaw puzzles, and LEGO.
Email: ingrid.nicholls@waudware.com
Phone: 905.846.9737 Ext. 562
Wendy Marlow
Marketing
Wendy is passionate about connecting with the produce community and sharing the WaudWare story. Always looking for fresh ways to highlight customer success, she also loves photography, baking, and searching out the best local produce.
Email: wendy.marlow@waudware.com
Wendy Steel
Administration Support
Wendy keeps everything organized behind the scenes with reliability and care. She’s the steady hand that helps the team stay focused and efficient. In her free time, she finds joy in nature and is passionate about singing in choral ensembles.
Email: wendy.steel@waudware.com
Phone: 905.846.9737 Ext. 520
