Holiday Hours at WaudWare
For Christmas 2025, we will be closing at 5:00 pm on Wednesday, December 24th and re-opening at 8:00 am on Monday, December 29th, 2025.
For New Year’s Eve/Day, we will be closing at 5:00 pm on Wednesday, December 31st and re-opening at 8:00 am on Friday, January 2nd, 2026.
As always, we will be available for Technical Support by email: support@waudware.com. Should you require urgent Technical Support (24 hours and day / 7 days a week), please call us at 905.846.9737 or 1.855.742.7776. Press 1 for Technical Support – then press 0 to be directed to the urgent Technical Support mailbox. When you do this, our phone system will deliver the urgent message immediately to the person on call.
Helping Hands
In lieu of seasonal cards and gifts this year, we continue to donate and deliver fresh fruits and vegetables through our Helping Hands Initiative, launched in 2015 by F. Charles Waud. Initially we partnered with Mike & Mike’s to deliver fresh fruits and vegetables to Ste. Louise Outreach Centre in Brampton. When WaudWare relocated to Kincardine, we continued the initiative by partnering with Ralph Pitt Produce in Walkerton starting in 2019. Every other month, fruits and vegetables are delivered to The Owen Sound Salvation Army, who distribute and share food with other regional Food Banks.
The Gift That Keeps On Giving
The money we raised from WaudWare Golf Tournaments (2008-2015) is still part of the Brampton and Caledon Community Foundation account. The interest earned provides scholarships to Sheridan College students and provides funds to the Salvation Army (Honeychurch) in Brampton.
From our families to yours…have a wonderful holiday season!
Celebrate the 2025 OPMA Award Winners!
WaudWare is again a proud sponsor of the Annual OPMA Awards Celebration and Gala. This year’s event was held on Friday, November 21st with 200+ members in attendance to celebrate the best of the very best in produce.
Join with us in congratulating the stars of the evening:
- Women’s Produce Network Awards – Fernanda Albuquerque, Mucci Farms and Agnes Boutros, Mastronardi Produce Ltd
- Fresh Award – Markus Pfenning, Pfenning’s Organic Farms
- Cory Clack-Streef Produce Person of the Year Award – Adam Donikian, Sobeys
- Outstanding Achievement Award – Greg Ogiba and Erinn Stockman of Windmill Farms
- Lifetime Achievement Award – Tom Hughes, EarthFresh Farms
Mission Accomplished: GrubMarket Acquires Procurant
Mike Xu, CEO of GrubMarket, shared that the acquisition of Los Gatos, California-based Procurant, marks a strategic extension of the San Francisco-based company’s technology portfolio, allowing it to serve more needs of more customers in the food supply chain industry.
“Procurant was also an attractive acquisition, as its products complement GrubMarket’s existing software suite, offering growth opportunities through either cross-selling to its existing, growing software customer base, or offering its software products to the newly acquired customers”, Xu says.
Read the article: https://www.thepacker.com/news/packer-tech/grubmarket-ceo-reveals-ai-powered-benefits-procurant-acquistion
CPMA Invites Members to Tell Their Story
So we did! We looked back in our (dusty) archives and found some amazing photographs we happily shared in the CPMA Gallery as they celebrate 100 Years! You can see everyone’s story here: https://cpma100.ca/gallery/. This photo is one of our favourites:
The WaudWare Team 2001
Standing (from left): Ian Lloyd (Programmer), Terry Waud (Marketing and Sales), Orval Neal (Controller), F. Charles Waud, (President and Programmer)
Seated (from left): Debbie Grozier (Training and Software Support), Brenda Waud (Public Relations and Administration), Andrea Binks (Training and Software Support)
A Guide for Fraud Prevention in Produce
A coalition of produce industry leaders has released “A Guide: Fraud Prevention in Produce.” This comprehensive resource is designed to help companies protect themselves against the rapidly escalating threat of fraud, which has cost the industry tens of millions of dollars annually.
The guide was developed by experts representing the Fruit and Vegetable Dispute Resolution Corporation (DRC), Blue Book Services, the International Fresh Produce Association (IFPA), Texas International Produce Association (TIPA), USDA/PACA, Kings River Packing, The Fresh Connection, and Latitude Group. It addresses the dramatic surge in fraud schemes such as impersonation and the creation of fake companies targeting the specialty produce sector.
The complete guide is available through DRC resources and participating industry associations. It includes quick-reference desktop checklists for buyer verification and transportation fraud prevention. These one-page tools provide step-by-step guidance for sales and logistics teams, making it easier to vet new companies and evaluate transportation options with confidence.
Recent history has shown that even the most seasoned industry veteran can be susceptible to fraud. Bad actors only need you to be too trusting or to make one mistake. Reducing exposure requires a layered defense – one that blends strong identity checks, secure communication tools, transactional controls, staff vigilance, and shared intelligence across the industry.
Download here: https://fvdrc.com/guide-fraud-prevention-in-produce/
[Source: Dispute Resolution Corporation November 11, 2025 newsletter]
